Mail Problems?

Seems like a few of you are having problems with your AOL mail.  So far I have been lucky and hadn't had any problems.

Help for some of the mail problems showed up in a group that I am in.  I don't remember who actually sent it through the group.  I kept the instructions on the fix but not the actual email.

I sent the instuctions to Rocketman and they helped him so I thought I would post them here in case any of you are having the same problems.  Like I added to the instructions I HAVE NOT TRIED THESE.  DO SO AT YOUR OWN RISK.

I got the following through a group I am in.  I have had it for months now.  I have NEVER used these instructions so I don't know if it will work or not.  That being said I copy/pasted this from the old email.  Hope it will help you.

 

Below are instructions on how to fix my mail problem.  Here's the info I have to fix the vanished mail problem.  It worked for me and has lots of good advice for saving stuff--which AOL never has done for me.  I got it from a great group leader.  (Mine also only happened on one screen name and has happened more than once.)  Wanted to share my good results --Good Luck to Others! 

 

            When You Can't See Your AOL

                                    Mail - A Fix 
 
I recommend mailing to yourself anything in your favorites & files that you need / want to keep; as I lost them all.  That way they will be in your mail after you do your fix so you can enjoy them again.

 You can also save your Favorite Places, (which is what I would recommend).  Open your favorites & at the bottom there is a button for saving it. I'm not sure what it says in any version but 9 so you'll have to look for yourself. On 9 it the Manage button at the bottom of your favorites. Click it then click the top option. You can put them back by doing the same thing only click the Replace my favorites button instead of save my favorites.

Now anything you have saved in your Filing Cabinet that's saved on your PC will be lost so those things you may want to copy to  a new mail & mail to yourself so you'll have them. Anything you have saved in your filing cabinet that's saved on AOL will still be there. I personelly save anything I don't want to lose on AOL, the storage is unlimited!!
 
 

 

 

                DO NOT UNINSTALL AOL!
                DO NOT RE-INSTALL AOL!
                            (None of the above will fix the problem)
 
 
                                    **************************************
 
1 - Close out AOL
 
2 - RIGHT CLICK on the AOL icon down by where the time/date is.  (lower right corner)
 
3 - Click on DATA folder
(If you do not have DATA folder see below*)
 
4 - Click on C: (or whatever drive you have your AOL on) and whatever version you are having trouble with. (for example 9.0)
 
5 - Click on ORGANIZE FOLDER
 
6 - Find the icon that has the screen name you are having problems with, but that has NO FILE EXTENSION after it.  In other words it would say "YOURSCREENNAME" and NOTHING after it; no file extension like: .exe, dat...NOTHING.
 
7 - RIGHT CLICK on that icon & select CUT
 
8 - Then, RIGHT CLICK on your desktop & select PASTE. (This is the corrupted file)
 
9 - Sign back on & your mail is normal again!
 
10 - Go back to your desktop & delete that corrupted file you pasted there.  Once you remove it from your recycle bin you will recover some serious hard drive space!  (Mine was 2 gigs)
 
 
                                                 *****
 
 If  You Do Not Have The Data Folder Named Above Here Is How You Find Your "Organize Folder"
 
A - Click on "My Computer" icon
 
B - Click on C: (or whatever drive you have AOL on)
 
D -Click on ALL USERS
 
E - Click on "Application Data"
 
F - Click on the AOL folder
 
G - Click on the C_America Online 9.0 (or whatever version you're using)
 
H - There you should find your "Organize" folder
 
I - Follow steps 6 thru 9 above for completing the repair.